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In the course of using the PSM platform, users may encounter issues with resetting their passwords. This tutorial aims to guide users through troubleshooting steps to successfully reset their passwords and regain access to their accounts.
If you're having trouble logging in and have forgotten your password, don't worry. Simply follow these steps:
a. Click on the "Forgot Password" link on the login page.
b. You'll be redirected to an email verification page where you need to enter the email address associated with your PSM account.
c. Check your email inbox for a 4-digit OTP (one-time password) sent to the email address you provided.
Once you receive the OTP, follow these steps:
a. Open the email and locate the OTP provided.
b. Click on the account activation link included in the email. This link is valid for 7 days only, so make sure to act promptly.
c. You'll be redirected to a page confirming that your email has been successfully verified.
After successfully verifying your email, you'll need to fill in your billing information. Here's how:
a. You'll be redirected to a page with a billing information form.
b. Fill in all the required fields accurately. Make sure to double-check your information before submitting the form.